About Us

We are a group of technology, design and customer experience experts who have worked together for over 25 years with some of the most prestigious and demanding customers on the planet.

Our customers challenge us to understand their unique requirements and deliver most optimal contact center solutions.

We work diligently and collaboratively and strive to exceed the expectations of our customers in each and every engagement.

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Industries

We work with clients from various sectors including for over 25 years

Education

Entertainment

Financial

Healthcare

Insurance

Legal

Logistics

Telecommunications

Utilities

Platforms

We work with a range of Contact Center technology platforms including Amazon Connect, Avaya, Calabrio, Cisco, Genesys, Nice, ServiceNow and have expert level skills in each.

Our contact center experts study the exact requirements of each customer including their growth plans, integration needs, existing infrastructure and craft solutions that perfectly address their needs while meeting cost and roll out schedule expectations.

Our customers want their contact centers to be cutting edge, cost optimal, multi-channel(voice/chat/SMS) and consistently deliver the best possible experience for their clients and we keep that in focus – always.

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Products

Our products have stood the test of time and are working in customer environments providing real answers to challenges.