Introducing VocalDex™ Enhanced Engagement

Welcome to a new era of streamlined client relationship management with VocalDex™ Enhanced Engagement. Simplify your Amazon Connect directory management with an intuitive, no-code solution designed to enhance your business efficiency.

What is VocalDex™ Enhanced Engagement?

VocalDex™ Enhanced Engagement is an innovative tool that allows businesses to create and manage directories effortlessly for use with Amazon Connect. This solution supports both Amazon Connect agents and external phone numbers, integrating them seamlessly into your Amazon Connect flows.

Benefits for Your Business:

• Simplified Management: Create and manage directories with a user-friendly administration panel, requiring no coding skills.
• Effortless Integration: Each directory is represented as an Amazon Connect Flow Module, easily incorporated into existing flows.
• Real-Time Updates: Update your directories without needing to modify your Amazon Connect flows.
• Security and Privacy: The application operates within your own AWS account, ensuring your data remains secure and private. All potentially-PII data is hashed before being sent.
• Cost-Efficient: Designed to be budget-friendly, although you will be responsible for any AWS usage fees billed to your account.

Perfect for:

• Businesses looking to enhance their client relationship management with minimal technical effort.
• Companies seeking to integrate voice-enabled directories into their Amazon Connect environment quickly.
• Organizations aiming to streamline communication channels.

Interested in learning more? Let's connect!

Experience the ease and efficiency of VocalDex™ Enhanced Engagement. Transform how you manage client interactions with a solution that’s quick to deploy and simple to use.

For more information or to see how VocalDex™ Enhanced Engagement can benefit your business, contact us today.